• US DC Network Outage (Resolved)
      Dear customers,We’re currently experiencing a network connectivity issue in the U.S. data center.Our system administrators and data center technicians are already aware and working on resolving the issue with utmost urgency.We apologize for the inconvenience that this issue may cause to you.Thank you for your patience and understandingUpdate: Sorry to inform you that the network hardware replacement failed to start properly and the network is once again unavailable.
    • US Datacenter Maintenance (Resolved)
      Dear Customers,This is to inform you that currently we are performing an unscheduled server maintenance in the US datacenter.Individual server downtimes are expected to be no longer than 10 minutes. If you have any inquiries, comments or concerns about the maintenance window or need any other assistance, please contact our helpdeskPlease accept our sincere apologies for the inconvenience. Best Regards,The Support Staff 
    • DNS connectivity issue (Resolved)
      Dear Customers,We are currently experiencing an issue with the DNS servers and this is why some services might be unavailable for a while. Our system administrators are working as fast as possible in order to permanently resolve the issue and restore all services. Unfortunately we cannot give an estimated time when the issue will be fixed as the problem is still being investigated.Please accept our apologies for the inconvenience that the problem might have caused you and we thank you for the understanding regarding this matter.
    • Mail Server connectivity issue (Resolved)
      Dear customers,We are currently experiencing some technical difficulties with our mail-server which may cause some connectivity issues resulting in possible mailbox login unavailability and message delivery problems.We apologize for the inconvenience that this issue may cause to you.Thank you for your patience and understanding.
    • US Datacenter Outage (Resolved)
      The US data center suffered a power outage triggered during a routine on-premise safety system maintenance.The whole power supply was cut, which rendered the UPS systems incapable of taking over. The sudden power cut resulted in a network equipment failure on our end, which took our admins 5 hours to fix. They needed a few more hours to take all basic services to full recovery afterwards. As a result, all shared hosting servers and VPSs have been restored back to normal.Some of you may still experience issues with your email communication due to the large message queues that have been formed on some of the mail servers.We are still working on restoring all services on SupremePanel26.com (ETA: 2 PM EST).We’d like to thank you for your patience and understanding through this issue.
    • Storage Server Trouble (Resolved)
      Dear Customers,We would like to inform you about a maintenance we are forced to process unplanned at the moment on one of our storage servers. Files could be inaccessible or read only for websites so no modifications could be made.Our system administrators are working closely with our data center technicians to complete the task as quickly as possible.We apologize for the inconvenience that this issue may cause to you.Thank you for your patience and understanding.
    • US DC DNS Connection Issues (Resolved)
      Dear customers,We would like to inform you about a temporary server connectivity trouble with our US servers. Our main DNS servers in the US are under heavy DDOS attack from the AmazonWS network. This may result in slow email delivery or temporary site connectivity issues.We and our data center technicians are already aware and working on resolving the issue with utmost urgency.We apologize for the inconvenience that this issue may cause to you.Thank you for your patience and understanding. 
    • USA MySQL Server Issue (Resolved)
      We would like to inform you about a temporary server hardware issue with one of our US MySQL servers. Our system administrators are working closely with our data center technicians to resolve the problem as soon as possible.We apologize for the inconvenience that this issue may cause to you.Thank you for your patience and understanding.
    • Hosting Control Panel Login Issues (Resolved)
      Dear Customers,We are currently experiencing an issue with the hosting control panel login and your hosting accounts are temporary inaccessible.Thank you for your time and understanding regarding this matter.Best Regards,Support Staff
    • UK MySQL connectivity issues (Resolved)
      Dear customers,We would like to inform you about a temporary server overload trouble with one of our MySQL Database servers. It appears there is some connection issue which is causing timeouts or slow performance of websites.Our system administrators and data center technicians are already aware and working on resolving the issue with utmost urgency.We apologize for the inconvenience that this issue may cause to you.Thank you for your patience and understanding.