- Scheduled Network Maintenance (Resolved)
Dear Clients,We would like to announce a planned network maintenance in our Finnish Data Center that will take place on Monday, the 20th of August 2019 (2019-08-20). The scheduled maintenance window is 7:00 AM- 08:30 AM GMT / 10:00 AM - 11:30 AM EEST and during that time frame we expect intermittent to full service interruptions. The purpose of this maintenance is to upgrade and enhance the stability of our network equipment by implementing newer and more advanced hardware in key areas of our network.Thank you for your understanding.Best Regards,Support Team
- Network Connectivity Issue (Resolved)
Dear Customers,We are currently experiencing network connectivity issues to servers in our Finnish Data Center. Our system administrators are working closely with the data center technicians in order to resolve this issue as fast as possible.As soon as the problem is resolved we will update its status here.Please accept our apologies for any caused inconvenience.Best Regards,Support Team
- Mail Service Timeouts (Resolved)
Dear Customers,We would like to inform you about a temporary trouble on one of our MX servers causing timeouts and slow performance of mail services including the error messages noticed on mail clients and webmail application. You will notice such on some occasions when routed trough it. Our administrators are already working on this topic at the moment so the trouble could be resolved as quick as possible. Once the load is reduced email services will be operational as intended. Please allow some extra time and try to resent your message later.Update: Trouble has been resolved and email addresses are now operational as expected.Thank you for your understanding on this matter.Best Regards,Support Staff
- Issues with MySQL Server. (Resolved)
Dear customers,We're currently experiencing issues with one of our MySQL servers, and are working towards a resolution of the problem.If you're located in our United States Data Center, and are experiencing issues with your website's database, kindly bear with us, whilst we resolve the ongoing issue.Apologies for the caused inconvenience!Best regards,Support Staff.
- MySQL Server Overload (Resolved)
Dear Customers,We are experiencing an issue with one of our MySQL servers at the US DC, which may result in database connections issues with your websites. We are working on bringing the server back online as soon as possible.Update: Trouble has been resolved and the server is now running as expected.Thank you for your time and understanding regarding this matter.Best Regards,Support Staff
- Hardware Maintenance (Resolved)
Dear customers,We're currently conducting hardware maintenance in our UK Data center.Some slight service disruption is possible, please excuse us for the caused inconvenience.
- Mail Server Hardware Maintenance (Resolved)
Dear customers,We would like to inform you about a hardware maintenance that will be conducted on one of the mail servers in our AU Data Center today - 15th of May, 2019.During the maintenance there will be slight email service disruptions, but our system administrators and data center technicians will ensure that the service is restored as soon as possible.The expected maintenance window is 1 hour.Thank you for your understanding regarding this matter.Kind Regards,Support Staff
- Server Maintenance (Resolved)
Dear customers,We want to let you know of an upcoming scheduled software maintenance that will be conducted in our US Data Center. It is going to affect the connectivity to the Control Panel and may result in slight service disruptions. The expected window is 1 hour. The maintenance starts on 15.05.2019 at 06:30 GMT and will last between: 06:30-07:30 GMT (09:30-10:30 EEST)Thank you for your understanding regarding this matter.Kind Regards,Support Staff
- Unplanned maintenance (Resolved)
Dear customers,We're currently experiencing some issues related to our control panel.The issue has been pinned down, and we're working on a resolution, please bear with us.
- Scheduled Hardware Maintenance. (Resolved)
Dear Customers,We would like to inform you of an upcoming scheduled maintenance, that will be conducted in the Bulgarian Data Center, starting 10:00 AM - 13:00 PM EEST Tuesday, April 16-th.The nature of the maintenance will be a hardware upgrade on our infrastructure. During this time window, slight service disruption may be experienced!Update: Maintenance is completed and services are back operational.Thank you for your patience and understanding.Kind Regards,Support Staff
- Scheduled Network Maintenance (Resolved)